IT Specialist
Advanced Smart Integration Co,Ltd Jeddah Feb 2018 – May 2025
- Designed and implemented an AI-powered predictive maintenance system that reduced equipment downtime by 35% and maintenance costs by 20%.
- Developed and deployed machine learning models for customer behaviour analysis, resulting in a 28% increase in targeted marketing effectiveness.
- Led the implementation of IT security systems and policies that decreased security incidents by 40% over two years.
- Managed a team of 8 IT professionals, improving team productivity by 25% through implementation of agile methodologies.
- Optimised cloud-based machine learning infrastructure, reducing processing time by 30% and cloud computing costs by 15%.
- Conducted regular security audits and risk assessments, ensuring 100% compliance with data security policies and regulations.
Personal Officer
Global Tracks Co, Jeddah July 2011 – Jan 2018
- Assisted management in implementing HR policies, managing employee records, and handling government relations, including sponsorship transfers and residency renewals.
- Oversaw payroll processing, attendance tracking, and vacation scheduling for over 70 employees.
- Managed medical insurance, petty cash auditing, and employee performance documentation.
- Prepared customs and legal documents for imported goods and coordinated with government authorities on compliance matters.
- Issued bank guarantees and letters of credit for both local and international suppliers.
- Supported the study and evaluation of new projects and prepared required documentation for tender submissions.
- Organised department meetings, tracked follow-ups, managed internal correspondence, and maintained a structured filing system.
